Terms & Conditions

ADRA Indonesia (referred to as us or we) is a Non Profit Organization locally registered before the Public Notary, Samsul Hadi, SH, on Notary Letter no. 48th on February 21st, 1991 and also registered in Social Department of Government of Indonesia, with Institution Registered List Letter No. 05.40606.837U and Operational Permit no. 03.40606/078.6U.

We operate the website https://www.adraindonesia.org ( Website). These are the Terms and Conditions which govern each use you make of the donation payment services provided through our Website. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation. These Terms and Conditions apply separately to each single donation that you make.

(1) The donation services
We will use your donation at our discretion but within our stated charitable objectives.
ADRA Indonesia are using two payment services providers, PayPal Pte. Ltd and PT. Midtrans. All payments in US Dollar (United State of America’s currency) through the Website are to be made by via PayPal Pte. Ltd., and all the payments in Rupiahs (Indonesian’s currency) are to be made by via PT. Midtrans.

Once you confirm to us through the Website that you wish to proceed with your donation, your transactions will be processed through our payment services providers. By confirming that you wish to proceed with your donation you authorize PayPal Pte. Ltd. or PT. Midtrans to request funds from your credit, debit card provider.

(2) Monthly donations
When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.
By confirming that you wish to proceed with a monthly donation you authorise our payment service provider to request funds from your credit or debit card on the day of each month that you set. To cancel your regular donation please contact us at marketing@adraindonesia.org.

(3) Refund policy
If you make an error in your donation please contact us either by email at marketing@adraindonesia.org or, by phone at +62 21 83703185
or by post at ADRA Indonesia, Jl. M.T Haryono Blok A, Kav 4- 5, Jakarta selatan, Indonesia 12810 within 15 days and a full refund will be made to you.

(4) Unauthorized card use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

(5) Sign up
You need to sign up this site to order the services by insert your user name and password. You will get updates such as newsletters, any information about ADRA’s projects . You will be asked to provide accurate and current information on all registration form on this site. You are solely responsible for maintaining the confidential of any username and password that you choose or is chose by your web administrator on your behalf to access this site as well as any activity that occur under you username/password. you will not misuse or share username or password, misrepresent your identity or your affiliation with an entity, impersonate any person or entity or misstate the origin of any materials you are exposed to through this site

(6) Privacy Policy
Your information is safe with us. ADRA Indonesia understands that privacy concerns are extremely important to our donors. Your can rest assured that any information you submit to us will not be misused, abused or sold to any other parties. We only use your personal information to complete your order.
Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.
When you submit your payment details, these details will be transferred to our payment provider, PayPal Pte. Ltd. or PT. Midtrans, and your payment data will be collected and processed securely by them. You should make sure that you are aware of PayPal Pte. Ltd. and PT. Midtrans’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.
We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

(7) Electronic Communications
Your agree that ADRA Indonesia may send electronic mails to you for the purpose of advising you of changes or additional to this site, about any of ADRA Indonesia’s Donation, or for such other purposes(s) as we deem appropriate. If you wish to unsubscribe from our newsletters, please click on “newsletters” in your account page and unsubscribe.

(8) Disclaimer
ADRA Indonesia assumes no responsibility for accuracy, correctness, timeliness or content of materials provided on this site. Your should not assume that the materials on this site are continuously updated or otherwise contain current information. ADRA Indonesia is not responsible for supplying content or materials from the site that have expired or have been removed

(9) Applicable Laws
We reserve the right to amend these Donation Payment Terms and Conditions at any time. These Terms and Conditions are governed by the law in force in Indonesia.

(10) Question and feed back
We welcome your questions, comments, and concerns about privacy or any of the information collected from you or about you. Please send us any and all feedback pertaining to privacy, or any other issue. Any feed back and questions can be channeling through email at marketing@adraindonesia.org or by phone at +62 21 83703185 or by post at ADRA Indonesia, Jl. M.T Haryono Blok A, Kav 4- 5, Jakarta selatan, Indonesia 12810 .

Copyrights ADRA Indonesia 2019